目錄:Unit One Concierge禮賓服務(wù)
Lesson 1 Welcome to Our Hotel
歡迎來到我們酒店
Lesson 2 May I Show You to Your Room
我可以帶您去您的房間嗎
Unit Two Front Office前廳服務(wù)
Lesson 3 What Kind of Room Would You Like
您想預(yù)訂什么樣的房間
Lesson 4 Do You Have a Reservation
您有預(yù)訂嗎
Lesson 5 Your Total Is 588 Dollars
您的費用總共是588美元
Unit Three Housekeeping客房服務(wù)
Lesson 6 May I Clean Your Room Now
現(xiàn)在可以為您打掃房間嗎
Lesson 7 We'11 Send Someone to Repair It Right Now
我們馬上就派人去修
Lesson 8 I'll Pick up Your Laundry Right Now
我馬上去取您要洗的衣服
Lesson 9 Business Floor Service
商務(wù)樓層服務(wù)
Unit Four Operator總機(jī)服務(wù)
Lesson 10 This Is Your Wake-up Call
這是您的叫早電話
Lesson 11 You May Call Directly from Your Room
您可以從房間直接打過去
Lesson 12 Would You Like to Leave a Message
您要留言嗎
Unit Five Food&Beverage餐飲服務(wù)
Lesson 13 The Order Will Be Sent to Your
Room in a Few Minutes
您點的食物一會兒就送到您的房間
Lesson 14 Are You Ready to Order NOW
您現(xiàn)在點菜嗎
Lesson 15 How About a Beer
來杯啤酒怎么樣
Unit Six Business Center商務(wù)中心
Lesson 16 We Provide Fax and Internet Service
我們提供傳真和網(wǎng)絡(luò)服務(wù)
Lesson 17 How About a Flight Leaving at 7 a.m.
早上七點的飛機(jī)怎么樣
Lesson 18 We Have Several Conference Rooms for You to Choose from
我們這兒有多個會議室供您選擇
Unit seven Other Services其他服務(wù)
Lesson 19 Giving Directions in the Hotel
店內(nèi)指示方向
Lesson 20 You Can Go There by Bus
您可以坐公共汽車去那里
Lesson 21 There Are Many Typical Chinese-style Clothes for You tO Choose from
這兒有很多中式特色的服裝供您選擇
Appendix附錄
Key to the Exercises
練習(xí)答案
Classified Words from Different Departments
部門分類詞匯
Glossary
總詞匯表